The AI-powered personal assistant for your company, meet Zia. Zia works hard to make your job simple, whether you’re gathering client information, creating a paper, or simply searching for some sales figures

Your voice-activated virtual assistant

Need assistance? Ask Zia is the built-in conversational assistant for Zoho CRM. She can assist you with a variety of daily tasks, including taking notes and calculating sales figures. You may call her from your mobile app or the bottom-right corner of your laptop screen to get in touch with her. She enjoys talking to others.

Predict sales with Zia

It’s challenging for salespeople to pursue the correct leads when there are too many transactions in the sales funnel. That’s no longer an issue thanks to Zia. Every active transaction can have its win probability predicted, and she can give it a dynamic score based on how near it is to being converted. Keep your attention on the proper objectives!

Zia can identify sales anomalies

To identify irregularities in sales activities and statistics, you don’t need to wait for a report at the end of the month. With Zia, you may receive real-time information about anomalies and take prompt action. Zia can identify potential abnormalities in your sales statistics, giving you ample time to prepare for an increase in incoming leads or prevent a decline in income.

Zia makes your emails smarter

Emails play a significant role in company interactions and can contain important details that might assist your sales team in learning more about your clients and prospects. By extracting and populating event information, intelligently enriching customer records with data from the web and email signatures, and assisting you in prioritising your responses by examining the intent, sentiment, and emotion contained in customer emails, Zia improves the utility of your emails.

Zia keeps an eye on the competition, so you don’t have to.

Every day, your sales staff receives thousands of emails, and occasionally important ones get lost in the shuffle. For instance, you just cannot afford to miss it when your prospect emails you to enquire about how you compare to your rivals. Zia’s competitor alerts keep you informed each time a prospect brings up one of your competitors in the body of an email. Zia continuously monitors your emails and informs you if a rival’s name appears.